A friendly assistant that follows up for you
It contacts your customers, answers them, and knows when to hand over to a person.
It reaches people where they are
It tries Viber first, then SMS, then a call. It remembers which one each customer answers, and replies there. If someone says stop, it stops on every channel.
Ready now: SMS, phone calls, Telegram. Coming soon: Viber, Messenger, WhatsApp, Instagram, email and website chat, as each platform approves us.
It can call, and it sounds natural
- It waits for the customer to finish talking
- It stops when the customer interrupts
- It speaks Taglish, Tagalog or English
- It can book an appointment during the call
It follows up, politely
If a customer doesn't reply, the assistant tries again a few times over a month, then passes them to your staff. It stops as soon as the customer replies, and it never contacts anyone twice within 60 days.
| When | What happens |
|---|---|
| Day 1 | A message on Viber or SMS |
| Same day | A short call if there's no reply |
| Day 14 | A reminder |
| Day 31 | A last message |
| Day 35 | Your staff take over |
Your staff stay in control
When the assistant hands over, your staff see the whole conversation and reply from their phone. When they correct a mistake, we turn it into a rule so it doesn't happen again.
It knows your customers
We turn your exports into one clean customer list, so the assistant knows who is due and what they have.
See it in a demo