We remind your customers, so you don't have to.
SVI Assist messages your customers on Viber and SMS, and calls them too, in Taglish, Tagalog or English. It answers their questions, books them in, and passes the hard cases to your staff.
The follow-ups your team never has time for
Remind
Renewals, payments and appointments, before the due date.
Book
Picks a free slot with the customer and reminds them the day before.
Bring back
Reaches customers who haven't come back in a while.
Follow up
Gets back to new enquiries within minutes.
Collect documents
Customers send a photo; it checks what's still missing.
Hand over
Complaints and tricky questions go straight to your staff.
Four simple steps
Send us your customer list
A spreadsheet or an export from your system is enough.
We message them
On Viber or SMS, in Taglish, during business hours.
We call those who don't reply
A short, friendly call from the assistant.
You see what changed
A simple report: who booked, who renewed, who paid.
You'll see exactly what it did for you
Before we start, we set aside a small group of customers at random and don't contact them. At the end we compare the two groups. The difference is what SVI Assist achieved, and our results fee is charged only on that difference.
Any business with customers to follow up
Insurance and HMOs
Renewals before the policy lapses.
Hospitals and clinics
Appointment reminders and fewer no-shows.
Car dealers
Service, insurance and registration reminders.
Banks and lending
Payment reminders and loan follow-ups.
Telcos and utilities
Bill reminders and plan renewals.
Real estate
Amortisation reminders and turnover schedules.
Schools
Enrolment and tuition reminders.
Retail and services
Re-order reminders and win-back.
Government
Citizen notices and assistance.
The assistant does the routine. Your people do the rest.
When a customer needs a person, the assistant hands over with the whole conversation, so your staff never start from zero. Built first for a car dealer group with several branches, it now works for any business.
Talk to the assistant
Our demo works for a made-up business with made-up customers. Ask for a price, book a slot, change your mind, or speak Taglish.
The public demo opens soon
Book a 20-minute demo and the assistant will call you while we talk.
Book a demo callTry it for 90 days.
One campaign, a fixed price, and a clear report at the end.