A friendly assistant that follows up for you
It contacts your customers, answers them, follows the rules of their country, and knows when to hand over to a person.
It reaches people where they are
Text, chat apps or a phone call. It remembers which one each customer answers, and replies there. If someone says stop, it stops on every channel.
Ready now: SMS, phone calls, Telegram. Coming soon: WhatsApp, Messenger, Instagram, Viber, LINE, email and website chat, as each platform approves us.
It can call, and it sounds natural
- It waits for the customer to finish talking
- It stops when the customer interrupts
- It says it's an AI, where the law asks
- It can book an appointment during the call
English and Filipino today. Other languages per project.
It follows up, politely and legally
It only contacts customers who agreed to hear from you, at sensible hours in their own time zone. If there's no reply, it tries a few more times over a month, then hands over to a person. It stops as soon as the customer replies.
| When | What happens |
|---|---|
| Day 1 | A text, with an easy way to opt out |
| Same day | A short call if there's no reply |
| Day 7 | A message on their chat app |
| Day 14 | A reminder |
| Day 31 | A last message |
| Day 35 | A person takes over |
Your team, plus ours
When the assistant hands over, your team sees the whole conversation. If you'd like cover, our team in Manila handles hand-offs for you, in your hours. Every correction becomes a rule, so mistakes don't repeat.
It knows your customers
We turn your exports into one clean customer list, so the assistant knows who is due and what they have.
See it in a demo