Why SVI
Most AI waits for the phone to ring. Ours picks it up and calls.
SVI Assist reaches out to every customer who is due, with real people watching over it, and shows you exactly what it achieved.
| SVI Assist | AI phone answering | Call center | |
|---|---|---|---|
| Reaches out first | Yes, by text, chat and calls | Mostly answers incoming calls | Yes |
| Answers replies | Any time | Any time | Office hours |
| People watching over it | Yes, included | Your team | Their agents |
| Shows what it achieved | Yes, against a comparison group | Calls answered | Calls made |
| How you pay | Per conversation, plus results | Per location or per minute | Per agent or per hour |
We started with a hard case
A car dealer group with several branches, data in many systems, and customers on different apps. If it works there, it works for you.
We're data people
Software Ventures International has spent years cleaning and organising records for banks, telcos and government. Good data makes a good assistant.
Real people in Manila
Our team sits where much of the world's customer service already happens. They watch over the assistant and step in when needed.
See it for yourself.
Book a demo and the assistant will call you.